Serve as a “trusted advisor” to customers, ranging from managers and executives through to IT security teams, helping them navigate complex technical decisions
Build and debug custom applications and integration layers, ensuring that the "art of the possible" is backed by functional, high-quality code
Design end-to-end technical solutions that integrate the Artificial Labs platform with customer ecosystems, utilising APIs, event-driven architectures, and modern auth protocols
Deploy and maintain secure, cloud-native infrastructure (AWS/Azure/GCP) using Infrastructure as Code to support bespoke customer deployments
Work closely with internal Product and Engineering teams to feed customer insights back into the core platform, helping to push the boundaries of the product's capabilities.

Strong customer facing skills being able to work closely across multiple business units from IT/Security through to non-technical end users and C-Suite
Comfortable working with Sales and Customer Success teams to deliver demos, run workshops and communicate technical details to a wide audience
Strong technical architecture skills and able to deploy known patterns for working with APIs, event-driven systems, authentications/authorisation, and bespoke data heavy systems with a understanding of risks and benefits of implementation
Cloud computing expertise (AWS/Azure/GCP) with IaC tooling able to deploy, debug, and maintain infrastructure ranging using modern serverless technologies
Strong coding ability and able to get hands on with building bespoke integrations for customers both within our platform and as custom applications where applicable
You don’t just rinse-and-repeat solutions, but instead know to pick the right tool for the job and can justify your technical decisions
Are a motivated ‘self-starter’ that can take ambiguous, messy requirements and work with multiple teams to deliver solutions from architecture and design through to implementation and delivery
Experience with Insurance
Experience with Terraform, Python, and any functional programming languages
Worked before in a highly visible role working directly with customers.

Private medical insurance
Income protection insurance
Life insurance of 4 * base salary
On-site gym and shower facilities
Enhanced maternity and paternity pay
Team social events and company parties
Salary exchange on pension and nursery fees
Access to Maji, the financial wellbeing platform
Company stock options managed through Ledgy
Milestone Birthday Bonus and a Life Events leave policy
Generous holiday allowance of 28 days plus national holidays
Home office and equipment allowance, and a company MacBook
Learning allowance and leave to attend conferences or take exams
YuLife employee benefits, including EAP and bereavement helplines
For each new hire, we plant a tree through our partnership with Ecologi
Action The best coffee machine in London, handmade in Italy and imported just for us!

Solutions Architect

Key skills