Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.
Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.
Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.
Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.
Other duties as assigned.

Bachelor’s degree in a relevant field, or equivalent combination of education and experience.
Working knowledge of retail enterprise systems and web-based software platforms.
Understanding of core eCommerce concepts, workflows, and terminology.
Strong coordination and project management skills, including planning, prioritization, and follow-through.
Effective written and verbal communication skills, with the ability to partner across internal teams.
Ability to manage multiple priorities in a fast-paced environment.
Highly organized with strong attention to detail.
Ability to see and read information on a computer screen and printed materials.
Ability to hear and communicate effectively in person and by phone/virtual meetings.
Ability to travel as needed.

Digital Content Specialist

Key skills