Key skills
CloudStakeholder ManagementChange ManagementTime ManagementRemote Work
About this role
Role Overview
- Lead the implementation of time management solutions in a cloud environment
- Act as the main client contact during the implementation process
- Conduct workshops and meetings to gather requirements and define solutions
- Support program leads in managing the solution lifecycle
- Work closely with: Solution Architects
- Business Analysts
- Technical and development teams
- Service operations
- Ensure adherence to global IT processes and governance
- Manage budget and ensure deliveries meet defined objectives
- Drive digital transformation and change management initiatives
- Align business needs with IT initiatives
- Collaborate with and influence stakeholders to meet business requirements
- Monitor and communicate performance indicators (SLAs)
- Identify and analyze performance deviations and propose improvements
- Promote continuous improvement of processes, services, and user experience
- Ensure a high level of satisfaction among users and internal customers
Requirements
- Minimum 5 years of experience leading IT transformation projects
- Experience in: Systems implementation
- IT operations
- IT governance and policies
- Experience with: Stakeholder management
- Budget management
- Projects in global environments
- Knowledge of: Enterprise Architecture
- PMO
- Portfolio and investment management
- Experience defining and monitoring SLAs
- Knowledge of information security (e.g., ISO 27001)
- Ability to align IT strategy with business objectives
Tech Stack
- Cloud
Benefits
- Remote work
- Permanent (open-ended)