Technical Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems.
Facilitate discovery workshops and requirements-gathering sessions with business and technical stakeholders.
Communicate technical concepts clearly to both technical and non-technical audiences.
Support and contribute to client meetings, ensuring actions and requirements are captured accurately.
Translate defined business requirements into functional and technical designs under guidance where required.
Configure and customise Dynamics 365 CRM (Customer Engagement), including entities, forms, views, dashboards, business rules, workflows, and more.
Contribute to integration development using Dynamics 365 APIs, REST/SOAP services, and Azure components.

Proven hands-on experience in a technical consulting, engineering, or delivery role.
Commercial experience with Microsoft Dynamics 365 CRM (Customer Engagement), including customisation and configuration.
Experience developing plugins, workflows, or custom extensions in Dynamics 365 & the Power Platform.
Understanding of Dynamics 365 data model, Dataverse, and core power platform capabilities.
Experience with system integrations (e.g. REST/SOAP APIs, ETL/ELT processes).
Working knowledge of Microsoft Azure services (e.g. Functions, Logic Apps, Service Bus, Data Factory).
Proficiency in C#/.NET and familiarity with scripting/web technologies (e.g. JavaScript or TypeScript).
Understanding of relational databases and data modelling principles.
Ability to produce clear technical and functional documentation.
Strong analytical and problem-solving skills.
Effective communication skills with both technical and non-technical stakeholders.
Ability to manage workload across multiple tasks in a delivery environment.

Dynamics 365 Technical Consultant

Key skills