Provide advanced-level support for maintaining D365 SCM/F&O environments
Monitor and optimize system performance, availability, and scalability
Lead System Engineering responsibilities during shift hours
Collaborate closely with global Crowe Support Teams
Analyze and resolve performance issues through deep diagnostic expertise
Define, implement, and enforce environment governance, configuration standards, and DevOps practices
Serve as the primary escalation point for technical environment-level issues

8+ years of technical experience supporting D365 F&O/SCM infrastructure
Hands-on experience managing SCM-specific workloads and integrations within D365
Strong expertise in Microsoft Azure IaaS/PaaS, system performance optimization, database tuning, and D365 telemetry.
Proven experience with Azure DevOps pipelines, source control (VSTS/Git), and automated deployment frameworks.
Microsoft certifications in Dynamics 365, Azure, or Infrastructure Management.

System Engineer Manager

Key skills