Develop and manage strategic relationships with key suppliers to support the successful delivery of the East West Rail programme.
Act as the primary point of contact for supplier relationship management activities across allocated contracts and supplier portfolios.
Monitor supplier performance against agreed contractual obligations, KPIs and service levels.
Facilitate regular supplier performance reviews and governance meetings, identifying opportunities for improvement and innovation.
Work collaboratively with internal stakeholders across Commercial, Programme Delivery, Finance and other functions to ensure effective supplier engagement.
Identify and manage supplier-related risks and issues, ensuring they are escalated and resolved appropriately.
Drive continuous improvement initiatives with suppliers to enhance performance, value for money and delivery outcomes.
Support the development and implementation of supplier relationship management strategies and frameworks.
Ensure supplier compliance with contractual requirements, governance processes and ensure supplier performance PA23 notices are issued.
Provide insight and reporting on supplier performance and relationship health to senior stakeholders.
Promote collaborative working and partnership behaviours across the supply chain.
Support the Commercial function in managing supplier disputes, performance concerns and improvement plans where required.

Proven experience in Supplier Relationship Management, Contract Management or Commercial Management.
Strong stakeholder management skills with the ability to build effective relationships with internal teams and external suppliers.
Excellent communication and influencing skills, both verbal and written.
Experience managing supplier performance through KPIs, governance frameworks and performance reviews.
Good understanding of the procurement and contract management lifecycle.
Experience identifying and managing supplier risks and performance issues.
Ability to analyse supplier performance data and provide clear reporting and insight.
Power BI dashboard experience.
Experience working within complex infrastructure, construction, rail, or public sector environments is advantageous.
Knowledge of procurement systems such as SAP or Jaggaer.

Competitive salary that reflects your skills and experience
Up to 12% employer pension contribution to support your future
36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days
2 volunteering days, a chance for you to give back to the community
Enhanced family-friendly policies to support you and your loved ones
Life assurance (4x your annual salary) for peace of mind
Employee Assistance Programme for confidential support when you need it
Access to Perkbox for a wide range of discounts and wellbeing benefits
Recognition programme, including on-the-spot and annual awards
Advanced learning and development opportunities to help you grow.

Supplier Relationship Manager

Key skills