Collaborate with diverse clinic leadership teams—including access, nursing, physician, and administrative leaders—to align efforts and achieve ambitious organizational quality and performance metrics
Design and implement transformative projects that redefine care delivery, enhance patient outcomes, and ensure seamless execution of patient-centered care standards
Lead and mentor a team of Population Health Improvement Assistants (if applicable) to support clinic-level quality improvement initiatives and foster a culture of excellence
Work across clinics and programs to elevate key outcomes in quality, safety, and patient experience, ensuring consistency and innovation in care delivery
Report to the Quality Director for Population Health and Value-Based Care, providing regular updates, aligning initiatives with broader organizational goals, and contributing to strategic planning for population health

Bachelor’s degree in Health Information Management, Health Education, Public Health, Nursing, or a healthcare-related field (Master’s degree or BSN preferred)
At least three (3) years in quality improvement, program management, or project management (Five (5) or more years in clinical quality improvement or primary care settings is a plus)
Exceptional written and verbal communication to engage and influence diverse stakeholders
Proven expertise in performance/quality improvement, change management, and navigating regulatory compliance
Experience with Value-Based Care and Quality Improvement: HEDIS Measure, Risk Adjustment (HCC), and process improvement
Experienced and knowledgeable with Electronic Health Record (EHR), EPIC experience preferred
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience using electronic medical record systems in clinical settings
A detail-oriented approach, with the ability to work independently while contributing effectively to a team
Strong knowledge of clinical quality measures and evaluation methodologies
Ability to travel frequently between clinical sites in Fort Smith, Fayetteville, and Springdale

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Population Health Manager

Key skills