Strategic Accounts Operations Support

Role Overview

• Provide operational support to Managing Director(s) and support across multiple projects and business processes for our Strategic Accounts team.
• Manage and coordinate the Managing Director’s calendar.
• Assist with new account target assignments and ongoing maintenance and reconciliation of target lists.
• Coordinate all New Deal rollouts including call coordination with Vice Presidents.
• Aid in maintaining job order compliance to ensure adherence to client contracts, policies, and procedures.
• Plan meetings and presentation materials for internal and external meetings.
• Generate, verify, and analyze various reports including performance reviews, revenue reports, and confidential reports.
• Oversee database maintenance and support technology initiatives.
• Screen requests and emails; direct inquiries as needed and respond appropriately.

Requirements

• Associate degree required, Bachelor’s degree preferred.
• 5+ years’ administrative experience.
• Intermediate knowledge of Microsoft Office products and database entry.
• Proficiency in Excel, PowerPoint and Word is required.
• Intermediate knowledge of Excel pivot tables a plus.
• Experience in high-pressure, fast-paced corporate environments
• Experience with calendar management (across multiple time zones), travel coordination, and meeting logistics
• Project coordination and support across departments
• High level of professionalism and discretion
• Ability to multitask and prioritize competing deadlines, excellent time management
• Proactive and agile approach to problem solving and solutioning
• Strong interpersonal skills and team collaboration
• Demonstrated strong and clear verbal and written communication skills
• Experience acting as a liaison between leadership and team members and/or other business groups
• Experience with Salesforce DocuSign, and DOMO preferred.

Benefits

• group health insurance benefits (medical, vision, dental)
• flexible spending and health savings accounts
• life and accident insurance
• adoption, surrogacy and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of Choice Time Off (CTO) per calendar year
• up to 11 paid holidays per calendar year
• 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees