Director, Business Development

Role Overview

• The Director, Business Development, SeniorLIFE+ is responsible for the development of the business plan based upon pivotal initiatives.
• The Director, Business Development is a highly visible, entrepreneurial role and a key lead in driving the sales strategy for new accounts directly.
• Focus on driving customer acquisition through interactions with current or developed networks of top organizational leaders in various organizational settings.
• Provide process leadership from contact through strategy, proposal, presentation, and successful conclusion.
• Influence and develop team members without formal authority.
• Demonstrate personal ownership of prospects and the sales process.
• Create a competitive differential by identifying and developing the right team.
• Manage efforts of proposal development with the coordinator.
• Develop insights that provide opportunities to teach the prospect/client innovative approaches to reach their goals and objectives.
• Deliver client‑focused presentations that address client objectives and generate two‑way dialogue.
• Build results‑focused relationships with prospective customers.
• Network proactively using traditional and social media methodologies to build relationships in target accounts.
• Develop access strategies to initiate contact.

Requirements

• A minimum of 5 years of “high‑end” strategic selling experience is required.
• Previous experience in hospitality services and/or operations is preferred, with experience in the senior living sector considered especially valuable.
• Proven expertise in Customer Relationship Management (CRM) systems, with strong hands‑on experience in Salesforce (SFDC) for pipeline management, workflow automation, reporting, and cross‑functional collaboration.
• Knowledge of all Microsoft Office applications and Adobe Acrobat is required.
• Bachelor’s degree or equivalent experience required.
• Ability to think, plan, and sell strategically; possess a consultative, customer‑centric selling philosophy.
• Demonstrated ability to build alliances and influence key decision‑makers, both internally and externally, without formal authority.
• Manage customer relationships through creative problem‑solving and customer savvy.
• Market awareness in a mature service industry; self‑starter who requires minimal direct management.
• Prior experience in contract management services; operational acumen and savvy, including pro forma development.
• Excellent written and oral communication skills; strong organizational skills (time and territory management).
• Poised and polished presentation skills.
• Team‑selling orientation and leadership skills in a non‑reporting environment; ability to “close” the deal.

Tech Stack

• SFDC

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.