Lead, delegate, and provide oversight for a cross-functional team of product analytics practitioners
Provide mentorship and management to 2-5 analytics architects (including conducting weekly 1:1s, providing coaching, writing performance reviews)
Report to the Director of Analytics, advising on staffing decisions, team development, and project scoping
Provide meaningful team leadership and strategic project guidance across 1-2 client projects
Audit, select, and recommend the best analytics tool stack to suit client needs (e.g., Adobe Analytics, Google Analytics, Mixpanel, Amplitude, Segment, mParticle)
Partner with clients to set measurement and business goals and resolve issues to ensure the users' best interests
Develop and lead workshops with clients to understand their business goals and translate them into trackable outcomes within products
Use storytelling to present complex data in ways that are meaningful and actionable for our clients and teams
Build trust and credibility with clients through empathy and open communication
Collaborate with other analytics leaders to influence TELUS Digital's service offering, analytics practices and process, and deliverables
Advocate for analytics best practices with our clients and across our company
Provide internal and external thought leadership that promotes the analytics practice
Stay current on industry trends and the changing trajectory of the practice

8+ years of professional experience developing and executing analytics strategy and implementation within a digital agency or consulting environment
3 -5+ years of experience managing team members
Experience working in a breadth of analytics tools and platforms (e.g., Adobe Analytics, Amplitude, Mixpanel, and Google Analytics)
Strong business sensibilities and can effectively identify and translate high-level business objectives to reportable metrics
Experience creating analytics tracking specifications for web and/or mobile products that are being used in production
Demonstrated experience working with senior-level clients or stakeholders
Ability to work collaboratively with teammates with various levels of experience and diverse areas of expertise

Manager, Analytics Consulting

Key skills