Responsible for developing and presenting studies and reports on installation services, applying methodologies for recording, tracking service calls and performing basic performance analyses.
Ensure the effectiveness of the installation service.
Support customers in adverse situations.
Contribute to customer satisfaction.
Ensure the achievement of operational performance indicators.
Ensure accurate transcription of information into the system.
Support and collaborate with execution teams.
Contribute to improvements in internal information processes.
Contribute to improvements in performance indicators (REC/delay/loss).

Health and Dental Insurance: Quality medical and dental coverage to support your health and peace of mind.
Pharmacy Discount Program: Exclusive discounts on medications to facilitate access to healthcare.
Life Insurance: Protection and security for you and your family.
Meal and Transportation Allowances: Essential benefits for daily convenience and practicality.
Wellhub: Access to gyms and a variety of sports activities to promote physical health and well‑being.
Funeral Assistance: Specialized support during difficult times.
QualiFast Program: Our health and wellness program offers nutritional care, psychological support (psychotherapy sessions via Wellz), social assistance, hospitalization follow-up, primary healthcare (PHC), a special program for expectant mothers ("First Steps"), and financial education through Saber Financeiro.
SaberFast Corporate University: An online platform with training and development programs to support your continuous career growth.
Discounts and Partnerships with Educational Institutions: Support for academic and professional development with special conditions for courses and degree programs.

Junior Post-Sales Technician

Key skills