Key skills
AIPrototypingUsability TestingA/B Testing
About this role
Role Overview
- Lead the design process from discovery through validation;
- Translate business problems and user behavior into simple, scalable solutions;
- Create flows, wireframes and medium
- and high-fidelity prototypes;
- Work closely with product, technology and business teams;
- Knowledge of and use of AI in the design process;
- Support the definition and evolution of experience metrics (e.g., conversion, journey success, NPS);
- Validate solutions with users (usability tests, interviews, in-store observation).
Requirements
- Previous experience as a UX Designer (mid-level);
- Proficiency with prototyping tools;
- Experience conducting usability testing;
- Ability to work with data (quantitative and qualitative);
- Experience using AI in the design workflow;
- Availability for hybrid work in São Paulo (SP);
- Bachelor's degree in a related field.
Preferred qualifications:
- Experience with physical retail or omnichannel environments;
- Projects involving self-service or in-store customer journeys;
- Knowledge of business metrics;
- Experience with experimentation (A/B testing, pilot tests).
Benefits
- Health insurance;
- Dental insurance;
- Meal or food allowance;
- Telemedicine;
- Gympass (corporate fitness program);
- Partnership with SESC;
- Home office allowance;
- Profit-sharing (PLR);
- Private pension plan;
- Group life insurance;
- Pharmacy discount program;
- Educational partnerships;
- Online learning platform;
- Discounts at Riachuelo.