Client Relationship Manager
United States
Full Time
4 hours ago
No Visa Sponsorship
Key skills
Risk ManagementCommunicationNegotiation
About this role
Role Overview
- Responsible for training all clients on BlueOcean portal, proprietary software of orchestrateHR
- Build relationships with client administrators
- Act as point of contact for questions or urgent issues
- Collaborate with internal orchestrateHR teams to address customers’ needs
- Constant training on system changes/upgrades
- Work closely with the payroll team in India
Requirements
- High school diploma and some college, or 3-5 years of payroll experience
- General benefit knowledge
- Experience managing client relationships
- Proficiency in MS Office
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
Benefits
- Comprehensive risk management advice
- Insurance and reinsurance placement for property & casualty
- Employee benefits
- Private client services
- Consulting services
- Financial & wealth solutions
- Health insurance
- Retirement plans