Mid-level Integration Analyst

Role Overview

• Monitor client and platform integration flows and maintain shared schedules;
• Develop and present solution architecture based on client needs, identifying opportunities to expand the scope of the integration;
• When supporting requesting teams, promote the revenue concepts the client can generate and the value proposition that iugu adds to the client’s operations, among other points;
• Build/propose test flows for user acceptance testing to validate client and platform integrations with iugu products;
• Identify and propose possible improvements to the integration process — continuous improvement;
• Design the best integration solution with clients, suggesting test scenarios for validation;
• Support clients’ and platforms’ development teams during the integration of iugu products;
• Maintain an "owner mindset," aiming to integrate the client/platform as quickly as possible and help monetize the opportunity;
• Guide or change course for both internal and external teams with clarity and objectivity in critical situations, focusing on problem resolution;
• Understand and resolve technical and general questions about iugu products;
• Bring requests for internal evaluation regarding the evolution of iugu products and services;
• Assist in the preparation of Business Cases (BC) from a technical perspective and with impact analysis;
• Keep technical documentation up to date with a continuous improvement mindset, adopting market best practices;
• Act as the liaison between the team and Management, promoting and supporting internal discussions to remove blockers to integration progress;
• Contribute to maintaining a healthy work environment.

Requirements

• Experience in technical areas that interact directly with internal and external customers;
• Understanding of interdependencies (including for test scenarios);
• Strong analytical skills;
• Solid experience with REST APIs (documentation and testing), using README-style documentation;
• Proactivity and teamwork;
• Ability to take ownership and responsibility for solutions — an "owner mindset";
• Proficiency in English for reading, client meetings, comprehension, and preparing materials;
• Monitoring and measurement of KPIs/KRs;
• Experience in project management involving multiple stakeholders;
• Strong oral and written communication skills (preparing PowerPoint presentations and using Excel).

Benefits

• Credit on the Swile card of R$ 1,689.59 distributed as follows:
• Meal and Food: R$ 772.99.
• Mobility: R$ 408.60 for commuting and other mobility services (Uber, 99, transit card top-up, parking, etc.).
• Additionally, R$ 508.00 to use as you prefer among meal, food, or mobility.
• Bradesco Health and Dental Plan: options to help you take care of your health with greater convenience.
• TotalPass: platform with more than 250 training modalities available at thousands of partner gyms.
• Vittude: schedule psychological appointments with the professional of your choice with a 40% discount on all sessions.
• Life Insurance: solutions to help you manage everyday challenges.
• Breakfast: provided daily for our iugu employees to start the day well.
• Fruit: available daily in the office.
• Mini-market: convenient daily options including snacks, lunch boxes, and beverages for all tastes.
• Childcare allowance: for parents.
• Maternity leave: extended to 180 days.
• Parental leave: extended to 30 days.
• Short-term incentive: based on goal achievement and individual performance evaluation.
• Day off: on your birthday month.
• iu+go: a semiannual performance management program with follow-up on your Individual Development Plan (PDI).
• iugu Academy: a learning environment created by iugu, giving access to regulatory content and specific learning tracks.
• Partnerships: agreements with top educational institutions — such as language schools and universities (exclusive discounts for iugu employees and their dependents).