About this role
Role Overview
- Maintain a strong knowledge of Incora products and LTA & JIT service solutions, and on-site and FSL policies and procedures
- Administer and fulfil the implementation project, transition, and any on-going support activities of the company’s new special customer contract inventory management projects
- Follow and complete implementation plan tasks developed by the Implementations Project Manager
- Organize resources for implementation process
- Coordinate final phase operations, (including sites visits with the Project Completion Teams) with the Operations Manager to ensure plan fulfilment, and a smooth, efficient and successful customer experience
- Assist in defining customer parts requirements by point-of-use, work Center and project
- Map customer production floor, as needed
- Create system data records
- Assist in the design and installation of scanning and barcode label equipment at inventory locations
- Assist in the training of on-site personnel; develop and maintain training manuals and conduct initial and on-going training efforts for customer and company personnel
- Identify and coordinate process improvements to existing and new contract operations
- Aid in the testing and deployment of process, hardware and software solutions applicable to contract operations
- Direct day-to-day activities of implementation crews, as requested
- Ensure all organization activities and operations are carried out in compliance with local state and federal regulations and laws governing business operations
- Work in concert with JIT Regional Customer Program Managers, as necessary, to assist in the day-to-day operations of existing customer contracts
- Work in concert with CDF & FSL Warehouse Managers, as necessary, to assist in the day-to-day warehouse operations of existing contracts
- Attend regularly scheduled and impromptu departmental meetings, and attend company-sponsored training or meetings, as required
- Frequent Business Travel as needed to support projects.
Requirements
- Bachelor's degree in Business or Supply Chain Management; or an equivelant of education and experience is required
- Minimum of 3 years experience in JIT, VMI and/or 3PL environments
- Demonstrated specialist knowledge of aerospace hardware products and JIT contract services
- Demonstrated experience within an implementation process or teams; and working well with others
- Demonstrated ability to train and/or lead others to competency
- Excellent organizational and time-management skills
- Clear and accurate data entry and documentation skills
- Strong follow-through and perseverance to handle multiple tasks simultaneously
- Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
- Ability to be detailed oriented and perform in-depth research, if required
- Ability to be cross-trained in multiple critical areas of the department
- Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable)
- Ability to travel, as required
Benefits
- An exciting package that includes great salary and benefits you would expect from a growing ambitious company
- 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
- Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time
- Employer paid Group Life Insurance at 1x salary, STD, and LTD
- Incora offers a 401K plan with company match
- generous discount portal only available to Incora employees vis Perkspot