Key Account Manager

Role Overview

• Build and maintain strong relationships both externally with retail partners and internally across Axalta’s cross-functional teams.
• Establish multi-level relationships across customer organizations (commercial, operational, and leadership)
• Partner closely with internal teams, including Sales, Supply Chain, Marketing, Product, and Finance
• Serve as the central point of coordination for all account-related activity
• Lead regular alignment meetings to ensure clear communication of priorities, risks, and opportunities.
• Drive growth through disciplined retail execution and category-focused strategies.
• Lead assortment planning, line reviews, and assortment optimization to expand category presence.
• Identify and execute incremental opportunities, including new item placement and distribution gains.
• Drive off-shelf opportunities (end caps, displays, seasonal programs, tests, etc.)
• Ensure strong execution of planogram resets and merchandising standards.
• Develop and execute promotional plans aligned with retailer strategies and financial targets.
• Support both new business growth and retention of existing business.
• Operate as a strategic partner to the customer, aligning plans and delivering results collaboratively.
• Develop and execute joint business plans that align with customer and company objectives.
• Coordinate cross-functional execution of product launches, promotions, and key initiatives.
• Ensure readiness across supply chain, inventory, and pricing to support retail execution.
• Contribute to the customer’s broader category strategy and long-term growth plans.
• Own account performance through data-driven decision making and continuous improvement.
• Monitor sales, inventory, service levels, and promotional performance.
• Identify risks and opportunities and translate them into actionable plans.
• Drive improvements in in-stock performance, operational efficiency, and profitability.
• Ensure alignment to financial targets and effective use of trade investment.
• Conduct sales analysis and provide input into demand forecasting to support inventory planning, promotional execution, and overall business performance.

Requirements

• Bachelor’s Degree and/or 5+ years of relevant experience required
• Experience managing or selling into retail accounts strongly preferred
• Strong understanding of retail fundamentals, including merchandising, promotions, and inventory management
• Solid business and financial acumen

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities