Management of a retail activity with annual sales of under $5M.
Responsible for the direction and supervision of all store personnel.
Assists customers and resolves complaints.
Interviews, hires, trains or directs training of assigned personnel.
Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
Assists in developing promotional sales in conjunction with the CSC HQ staff.
Oversees competitive price checks and submits to HQ buying staff to change pricing.
Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
Ensures store recovery.
Supervises vending and warehouse operations.
Welcome customers, maintain product knowledge and help with the selection of merchandise.
React to all customer concerns quickly with a sense of importance.
Key carrier, opening and closing of the store as required, weekends as scheduled.
Review monthly P&L’s and compare actual figures to plan; initiate plan of action when necessary.
Ensure compliance with all policies regarding Loss Prevention, safety standards, and emergency preparedness.
Requirements
Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion of the CGX Leadership Development program (LDP) OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities).
Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience (preferred).