Key skills
Communication
About this role
Role Overview
- Drive and oversee order review and chargeback processing
- Manage 2nd level customer inquiries and transportation claims
- Improve workflow and business processes
- Collaborate with cross-functional teams including Accounting and Business Planning
- Minimize company losses and enhance customer satisfaction
Requirements
- BA/BS degree in Business Administration or equivalent
- 2 years of related work experience
- Excellent written and verbal communication skills in English and Mandarin
- Proficient in Microsoft Office, mainly Excel and Access
- Ability to work confidently in a rapidly changing, fast-paced corporate environment
- Organized and detail oriented
Benefits
- Medical, dental, vision, and life insurance
- AD&D insurance
- Paid Time Off
- Employee Assistance Program (EAP)
- 401(k) plan