Senior Technical Product Manager

Role Overview

• Collaborate with members of the product team, UX design, and engineering to execute the product vision and strategy.
• Research market opportunities and trends to enhance the competitiveness and profitability of the products in your ownership.
• Develop a deep understanding of user behaviors and product usage to share insight and drive improvements.
• Define, track, implement and monitor KPIs for digital products, including feature usage, customer satisfaction, and learning efficacy.
• Support oversight and management of third‐party vendors associated with the product portfolio.
• Work closely with cross-functional partners, including sales, marketing, and customer support, to ensure effective product launches and ongoing support.
• Collaborate with key stakeholders to gather feedback and insights, translating them into actionable product improvements.
• Lead and manage agile product development teams (UX design, engineering, QA), roadmaps and report on milestones and goals.
• Oversee end-to-end product development lifecycle, ensuring products meet quality standards, timelines and align with budget.
• Conduct market research, including user interviews, hypothesis-drive experiments and analysis of competitors that contribute to and drive sound product enhancements, innovations and decisions.
• Develop clear requirements for new product features/tools and provide direction to engineering for effective development.
• Apply frameworks to prioritize features based on sound estimations of business value and complexity.
• Partner with UX/UI design to implement intuitive and user-friendly designs, incorporating feedback from user research and usability testing.
• Coordinate and champion user research and visual user workflows to provide clarity of product goals.
• Analyze user data and make sound inferences to answer questions and support decision-making.
• Develop fluency in the underlying architecture, codebase and technologies of the product platform.
• Mentor more junior Product Managers, foster a culture of collaboration, innovation, and excellence through continued learning.
• Develop impactful relationships across the organization that encourage interest in the work happening in the product space.

Requirements

• Bachelor's degree in an industry-relevant field (Computer Science, Software Engineering, Business Administration, etc.)
• 5+ years of experience working in product management
• A solid background in managing cross-functional teams and launching impactful products to market.
• Demonstrated ability to articulate complex product and technical concepts clearly to executives, clients, and cross-functional teams.
• Proven track record leading SCRUM/Agile development teams and methodologies.
• Experience working with Atlassian tools (Jira, Confluence) and familiarity with visualization tools (i.e. Figma, Miro, Lucid).
• Demonstrated ability to quickly learn new technical product domains, manage multiple priorities and adapt in a fast-paced environment.
• Willingness and ability to travel to the Boston, MA office location 4-8 times a year.

Benefits

• life/health/dental/vision insurance
• 401(k)
• educational assistance
• commuter pass subsidies
• generous employee referral bonuses
• PTO
• paid holidays