Field Service Engineer II

Role Overview

• Be an Agile Leader – a servant leader or coach at the same time exponentially grow your knowledge and expertise. Support a Team to prioritize work, aiming at greater business value with short delivery cycles.
• Collaborate with constant and honest feedback, contributing to a culture of continuous improvement.
• Focus on providing customers with maintenance and modernization services on Honeywell’s QCS (90% of the time) and EPKS/DCS (10% of the time) Platforms.
• Role requires you to be self-supporting and includes a ROCC (Regional Operations Collaboration Center) Engineer’s responsibilities, on-site maintenance, performing system diagnostics & analysis, troubleshooting problems, installing new systems & replacing parts.
• Commitment of 12 months to obtain and maintain L2-3 CEATs (QCS L2 and L3 X 2) certification while performing normal job duties.
• Up to 75% travel depending on local customer site activities.

Requirements

• High School Diploma
• 3 years of professional experience in an engineering or technical field/and or Military experience in electronics programs may be considered equivalent to this typical qualification.
• 3 years of experience using Basic Windows OS and Microsoft Office applications
• Valid driver's license
• Continuously pass customer’s background checks and random drug testing.
• Veterans
• Bachelor’s Degree in Engineering, Computer Science, Information Technology, Science, Technology, Math
• Associates Degree in Industrial Engineering or Technology
• Valid driver's license
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Ability to lift and/or move up to 50 pounds.
• Must be able to walk and stand 8 hours per day.
• Be able to perform frequent climbing, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Knowledge of system installation, configuration, and maintenance.
• Understanding of electrical and mechanical systems where Honeywell technology is installed will be an added advantage.
• Proficiency in using diagnostic tools and software.
• Commitment to obtain and maintain Quantity of 2
• L3 CEAT certifications within 12 months of hire (Training is given to achieve this)
• Experience with industrial process control field instrumentation
• Networking experience
• Previous experience working in a Field Service Technician position
• Previous technical/installation experience
• Previous customer service experience
• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
• This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
• Also, a company car and the opportunity to support the sales lead program which can result in additional pay quarterly.