Stratwolf TalentRemote
Field Services Engineer
United States of America
Full Time
2 hours ago
$30 - $40 USD
Visa Sponsor
Key skills
Electronic TroubleshootingMechanical TroubleshootingHigh-Voltage HydraulicsPneumaticsMotorsCNC Machine RepairElectronicsControls KnowledgeDigital CircuitsWiringMechanicsHand Tools ProficiencyPrecision Measurement ToolsSoftwareFile ManagementPersonal Computer ProficiencyMS OfficeCustomer ServiceSales
About this role
Stratwolf Talent is seeking a Remote Field Service Engineer to provide high-quality technical assistance and support to customers. The role involves installing, maintaining, troubleshooting, and repairing fabricating machine tools at customer sites, ensuring optimal equipment performance and customer satisfaction.
Responsibilities:
- Install, conduct maintenance, troubleshoot, and repair fabricating machine tools at customer sites throughout the United States, Canada, and Mexico
- Provide high-quality technical assistance to customers to ensure optimal sheet metal equipment performance
- Document customer machine information and technical conditions and make improvement suggestions
- Work within a cross-functional team that includes applications, sales, engineering, or production for excellent customer service
- Train customers to operate and/or repair machines to ensure maximum productivity
- Represent the company and work directly with customers during installations and repairs to enable their business success
Requirements:
- Strong electronic and mechanical troubleshooting skills
- Experience with high-voltage hydraulics, pneumatics, and motors
- CNC machine repair is a plus
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
- Very strong Electronics & Controls Knowledge with extensive Troubleshooting skills
- Focused on customer service and quality
- Technologically savvy and experienced in software and file management
- Flexible and professional
- Two-year technical school degree in an Engineering field or an equivalent combination of training and work experience
- Valid USA Driver's License
- Ability to obtain a Passport, a Credit Card, and rent an automobile
- Ability to travel domestically and internationally
- Ability to lift 70 pounds (Your Toolbox has wheels but needs to be handled)
- Excellent Personal Computer (PC) proficiency. (Computer Principles, Use of MS Office)
- Good Mechanical proficiency with hand tools and precision measurement tools