Executive Claims Examiner

Role Overview

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Analyzes coverage and communicates coverage positions
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Directs and monitors assignments to experts and outside counsel
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
• Negotiates and settles claims either directly or indirectly
• Prepares reports by collecting and summarizing information
• Adheres to Fair Claims Practices regulations
• Assist in training and mentoring of specialists
• Serves as technical resource to subordinates and others in the organization
• Review and approve correspondence, reports and authority requests as directed by manager
• Participates in special projects or assists other team members as requested
• Travel to mediations, trials, and conferences as required
• Represents Markel’s claims expertise on external panels and industry forums
• Coordinates loss information for senior business stakeholders and presents during monthly/quarterly business meetings
• Contributes to maintenance of claims guidelines and best practice procedures
• Delivers technical training to colleagues and external contacts as appropriate
• Ensures effective vendor and litigation management on claims with a focus on minimizing indemnity exposure and mitigating vendor and legal expense
• Steps in for manager to assume managerial duties when manager is unavailable or requires assistance

Requirements

• Bachelor’s Degree required
• Must have or be eligible to receive claims adjuster license
• Minimum of 10 years of claims handling experience or equivalent combination of education and experience
• Experience handling high exposure bodily injury and property damage claims
• Market leading specialist knowledge within casualty lines
• Expert policy language skills enabling accurate and consistent policy wording interpretation
• Experience in negotiation, mediation and arbitrations
• Experience in conducting technical claims audits and effectively following up on findings
• Strong senior stakeholder management experience
• Ability to influence claims stakeholders and to effectively direct claims strategy
• Ability to lead within a team environment
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Optional life insurance
• Optional disability insurance
• 401(k) with employer match
• Employee Stock Purchase Plan
• PTO
• Corporate holidays
• Floating holidays
• Parental leave