Collaborate with the team in various locations to define, deliver and support IT enabled business solutions for the Quality and Operation functions.
Help determine business needs and design & deliver technical solutions for these areas.
Delivery of Quality systems including project delivery, system configuration and enhancement plus production support in alignment with West D&T and company policies and procedures.
Possesses solid understanding of overall vision and business needs and utilize specialized expertise to collaborate with Quality and Operations to define detailed User Stories for D&T enablement of business needs.
Interpreting any issues and recommending solutions or best practices.
Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
Work within and participates in the Change Control process.

Minimum 5-8 years of relevant experience required
Solid SAP skills – system functionality and technical understanding of QM and related areas (PP, MM, PM)
Must be up to date on the latest ERP release
Strong HANA knowledge preferred
Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
Able to comply with the company’s safety and quality policy at all times.
Support and contribute to Lean Sigma programs and activities towards delivery of the set target
Information Technology
Certified Scrum Manager Upon Hire preferred

Senior Solution Architect, SAP QM

Key skills