Provide sales and service to users of the service.
Sell vehicle rentals via telephone, WhatsApp, email and/or other customer service platforms.
Increase transaction value by offering additional products from the product portfolio.
Provide informational support when necessary.
Multi-skill support (handling multiple types of customer interactions).
Work in both inbound and outbound service modalities.
Attract, retain, or recover customers.
Achieve individual results for sales targets, quality, and telephony metrics.
Requirements
High school diploma or equivalent.
Familiarity with Microsoft Office (or equivalent productivity tools).
Customer service experience preferred.
Must have easy access to the Mogi das Cruzes area.
Benefits
LIGADO EM VOCÊ: Specialized support for employees and their families through a 24-hour helpline offering psychological, health, social, family, financial and/or legal assistance — all with complete confidentiality.
Extended maternity and paternity leave + newborn kit for new mothers and fathers.
Support for purchasing school kits for employees' children.
Exclusive access to a discounts platform for travel, culture and entertainment, services, dining, education and wellness.
Universidade MOVIDA: Opportunities for professional development to help employees take ownership of their careers.
Recognition and special celebrations for long-serving employees; those with more than 15 years receive a special event.
Cantinho da Mamãe (Mom's Corner): Dedicated spaces at the headquarters in Itaim Bibi and the Administrative Office in Mogi das Cruzes for mothers returning from maternity leave who wish to continue breastfeeding; includes facilities to express and store milk with privacy and comfort.
Totalpass: Access to a broad network of gyms and mental health and nutrition services to promote healthy habits and well-being.
Pet Love: A special benefit to help care for your four-legged family member.