Manager, Implementations

Role Overview

• Overseeing the successful implementation of new client business and continuous improvement
• Work closely with cross-functional teams to ensure that new clients are set up for success
• Manage cross-functional teams including operations, logistics, IT, engineering and customer service
• Conduct regular status meetings with clients and internal teams to track progress
• Develop and maintain strong relationships with internal stakeholders and external clients
• Lead and coach the implementation team throughout the project
• Oversee the development of contractual documents and addendums
• Identify and manage risk throughout the project

Requirements

• 5 years of experience working in startup environments, operations and change management
• Experience with Microsoft Office and computerized scanner equipment
• Experience working in 3PL, distribution or fulfillment centers
• Availability to travel up to 75% of the time
• Basic SQL experience
• Ability to engage and collect testing information from cross functional teams and translate that information into practical testing scenarios within a WMS or automation
• WMS experience
• Availability to work a flexible schedule including some weekends
• Ability to influence others, work as part of a team and act as a catalyst for change

Tech Stack

• SQL

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Opportunity to participate in a company incentive plan