Technical Product Manager

Role Overview

• The Technical Product Owner (TPO) acts as the bridge between business objectives and technical execution, ensuring that products are developed in alignment with strategic goals and technical standards.
• As the primary advocate for the customer, the TPO works closely with UI/UX architects, developers, and stakeholders to deliver high-quality, value-driven product releases.
• This role is responsible for guiding the product lifecycle from concept to launch and beyond, ensuring that user needs are met while maintaining technical integrity.
• As a key leader, the TPO is ultimately accountable for the product’s success and continuous alignment with both business and user expectations.
• Act as the primary contact for major system issues and product-related inquiries.
• Gather and document requirements from clients and internal stakeholders.
• Manage and prioritize the product backlog, ensuring readiness for development.
• Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings.
• Collaborat closely with developers and QA to ensure product quality, accurate implementation, and smooth releases.
• Communicate the value of new features to internal teams and clients.
• Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations.
• Maintain internal tools such as developer PTO and assignment trackers.
• Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA).
• Ensure ongoing compliance with healthcare regulations and industry standards.
• Managed structure and productivity of the manual testing team.
• Directed MIPS Services in line with financial and strategic objectives.

Requirements

• Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies.
• Experience in the healthcare or health technology industry related to medical practices
• Demonstrated ability to manage conflicting priorities, distinguish between critical roadblocks and distractions, and make sound decisions under pressure.
• Strong data-driven mindset with experience leveraging analytics to inform product decisions.
• Proactive and self-motivated, with the judgment to know when to seek guidance.
• Extensive experience gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs.
• Exceptional communication skills, with the ability to influence and build consensus across diverse teams and stakeholders.
• Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle.
• Track record of successful technology product design, implementation, and delivery.
• Advanced analytical, problem-solving, and critical thinking abilities.
• Demonstrated leadership experience, including team management and mentoring.
• Proficiency with Jira and cloud-based architectures.

Tech Stack

• Cloud

Benefits

• Make a positive impact on patient care by providing the best available medical practice solutions to our physician and medical practice clients
• Join a successful and continually growing USA-based company established in 1999 whose company size has doubled within the last 3 years
• Become part of a team-oriented environment