Senior Manager, Congress Operations

Role Overview

• The Senior Manager, Congress Operations (Logistics & OL Engagement Scheduling) provides operational leadership for Global Congress execution, ensuring delivery against established strategies, governance framework, and operating models.
• This role leads the integrated execution for Congress Logistics and Opinion Leader (OL) Engagement scheduling, supporting both Commercial and Medical functions across therapeutic areas.
• The Senior Manager leads a small team, supports governance frameworks, oversees consolidated budgets, and ensures compliant, high-quality, and scalable execution across US and OUS congress programs.
• Operating with a high degree of autonomy, this leader translates business strategy into consistent, high-quality execution across logistics and OL engagement operations that elevate congress presence, optimize stakeholder experience, and drive measurable business impact.

Requirements

• Doctorate degree & 2 years of congress management experience OR
• Master’s degree & 4 years of congress management experience OR
• Bachelor’s degree & 6 years of congress management experience OR
• Associate’s degree & 10 years of congress management experience OR
• High school diploma/GED & 12 years of congress management experience
• 8–12 years of experience in pharmaceutical or biotech congress operations.
• Demonstrated leadership of global or multi-region congress portfolios.
• Experience supporting both Commercial and Medical congress execution.
• Deep knowledge of compliance standards for commercial-supported congresses.
• Advanced financial acumen, including large-scale forecasting and ROI analysis.
• Experience executing within scalable operating models and driving continuous improvement.
• Strong executive communication and influence skills.
• Advanced proficiency in congress management technologies (SAP, Workday, Cvent, CRM platforms, analytics tools).

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• group medical, dental and vision coverage
• life and disability insurance
• flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.