Program Operations Manager – Global Market Access

Role Overview

• Translate program definitions into executable operating models.
• Define workflows, handoffs, and execution cadence.
• Ensure programs are scalable across regions
• Establish execution standards and governance frameworks.
• Create SOPs, playbooks, and templates.
• Clarify ownership and responsibilities.
• Partner with GMA, regional operations, systems, and onboarding teams.
• Align processes, systems, and execution.
• Support coordination across global partners.
• Enable PRM, deal registration, and reporting tools.
• Support automation and system improvements.
• Drive system readiness for launches.

Requirements

• Bachelor's Degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Typically requires 8+ years of experience in commercial operations or program management
• Experience supporting partner programs, channel operations, or indirect sales models
• Process design, operational execution, and program implementation skills
• Experience working across global, matrixed organizations
• Familiarity with CRM/PRM platforms and related tools
• Experience driving operational transformation or process optimization programs.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.