Provides high-level administrative support to senior management, ensuring efficient operation of daily business activities
Manage executive meetings, projects, and cross-collaborate with the executive team on implementation of strategic initiatives
Prepare and edit correspondence, reports, presentations, and other documents
Handle confidential information with discretion and professionalism
Assist in planning and executing company events and workshops
Track and manage budgets, invoices, and expense reports
Support recruitment, onboarding, and training processes for new staff members
Communicate with clients and vendors, addressing inquiries and resolving issues promptly
Partner with Fit Fusion leadership team advancing company growth and preparation for new location openings
Coordinate and collaborate with Crunch corporate on brand excellence to assess member experience, staff performance, and adherence to company standards
Analyze secret shop reports and provide actionable feedback to leadership and staff for continuous improvement
Schedule and monitor secret shop visits across various fitness locations, ensuring thorough coverage and objective evaluations
Coordinate meetings and partnership with Crunch corporate with an emphasis on building the franchisee/franchisor relationship

Bachelor’s degree or equivalent work experience preferred
Experience in administrative or executive assistant roles, ideally in the fitness or wellness industry
Strong organizational, multitasking, and time-management abilities
Excellent written and verbal communication skills
Proficiency with office software, scheduling tools, and fitness management platforms
Ability to work independently and collaboratively in a fast-paced environment
Experience or familiarity with secret shop programs and quality assurance processes is an asset
Ability to analyze and interpret evaluation data for ongoing service improvement

Executive Assistant

Key skills