Lead a team of delivery specialists across multiple client engagements
Deliver 4-8 concurrent client projects on time, under budget and within scope per quarter
Responsible for achieving target utilization, customer success and margin metrics per quarter
Manage project initiation, planning, execution, control and closure
Conduct meetings with the project team to track progress
Create and execute project work plans and revise as appropriate to meet changing requirements
Create and distribute project status updates to the relevant customer and Flexera stakeholders
Manage project plan and budget; Manage project scope and change management processes
Identify, allocate and manage project resources; Identify and manage project risks and issues
Develop, maintain and manage day-to-day client relationships and interaction with customers
Execute Quality Assurance reviews of projects; Manage project tollgate activities
Estimate work effort and manage resource constraints; track project milestones and deliverables
Partner with other cross-functional areas of business to improve business processes
Formalize project acceptance criteria and obtain client approvals
Conduct project lessons-learned reviews and incorporate improvements into future projects
Develop/Adhere/Contribute to project standards, templates, repositories, body of knowledge best practices
Facilitate team and customer meetings
Support client projects in U.S. time zones
Travel as needed to support customer engagements (0-10%)

BS in Business, Computer Science, Engineering, or related field
2-4 years managing customer facing projects, business applications and/or other IT projects
4-6 years experience as client facing engagements within professional services engagements
SaaS background most likely working for a software vendor, partner or a software division of a large multinational company with experience in consulting, project management, and customer management
Familiarity with cloud and IaaS technologies; Experience delivering on SaaS platforms
Foundational understanding of Software Asset Management technologies
Start to finish implementation of multiple projects simultaneously of varying size and complexity
Strong knowledge of project management and implementation methodologies (Agile, Waterfall)
Excellent written and verbal communication skills and project management skills
Previous customer-facing/consulting experience leading Cloud projects (cloud concepts/technology)

Project Manager

Key skills