Design, own, and evolve the enterprise product delivery framework, including stage-gate structure, entry/exit criteria, governance, and required artifacts
Develop and maintain all core process tools including business cases, gate checklists, risk assessments, procedures, and flowcharts
Act as a trusted enterprise subject-matter expert for product delivery processes
Build and execute a thoughtful adoption roadmap that drives consistency and real-world use
Create targeted change and communication strategies to support process launches and updates
Partner with the Training Manager on training strategy, rollout, and reinforcement
Own process performance through metrics, user feedback, and direct observation
Conduct root-cause analyses and design process enhancements
Lead pilots, implement improvements, and measure impact to ensure continuous evolution

7+ years of experience in process improvement, quality, operations, or product development, including 3+ years in the medical device industry
Proven experience designing and implementing enterprise processes as an individual contributor
Demonstrated ability to lead through influence and consensus rather than authority
Experience applying product development and project management methodologies in a regulated environment
Confident, results-driven communicator able to engage effectively at senior levels
Strong track record of building trusted relationships across functions

Strategic Business Process Manager – Product Delivery Excellence

Key skills