About this role

You independently handle customer and support inquiries from international customers, colleagues and sales partners
You accurately manage and enter orders and data in our ERP system
You plan and monitor delivery dates and are responsible for ensuring complete and punctual delivery of orders, which may also include batteries
You interact with freight forwarders, chambers of commerce, customs authorities and other key stakeholders and manage the logistics of our large export volumes

You have finished commercial education (apprenticeship/HAK/HLW) or bring work experience in a related field
You like to work independently as part of a motivated team and strive to provide best solutions
You have strong communication skills in English and German and a proactive and customer-focused mindset
You enjoy organizing yourself and working on the PC with various systems

Flexible working models that adapt to your life
Learning and development opportunities for professional and personal growth
An international environment with English as our common language
Wellbeing support, including physical and mental health programs
An in-house canteen offering freshly prepared meals
Family & childcare support for working parents, including flexible and holiday childcare options
Sustainable mobility options and support for eco-friendly commuting

Customer & Sales Support – Order Fulfilment

Key skills