Promote the health, safety, and well-being of children in child care facilities
Conduct unannounced and announced visits to assess regulatory complaint allegations
Conduct tandem investigations with the Oregon Department of Human Services (ODHS)
Apply complex federal, state, and local statutes, codes, rules, and policies related to child care licensing
Provide technical assistance to providers and facility staff
Ensure that child care licensing functions are carried out in conjunction with agency equity policies and practices
Considerable contact with collateral agencies such as the ODHS, law enforcement, and the public.

Four years of experience doing administrative research that included compiling and evaluating facts to recommend management action
Two of the four years must be above the technical support level
Ability to professionally and effectively communicate, orally and in writing, with a variety of people
Experience applying regulatory standards, and best practices related to program operations and health or safety requirements
Experience working independently in a fieldwork setting
Experience with interpreting, performing, and presenting statutes, laws, rules, and policies to partners and community members
Strong relationship building, de-escalation skills, and customer service experience
Ability to multi-task, prioritize work assignments and respond to emergent situations.
Perform with a high degree of accuracy, excellent attention to detail and use good judgement
Proficient in Microsoft office (Word, Excel, Access) and strong written communication skills (spelling, grammar, and editing/proofreading).

Investigations Specialist – Compliance Specialist 2

Key skills