Senior Internal Communications Manager

Role Overview

• Owning and leading the Premier League’s internal communications strategy, ensuring alignment with organisational objectives, culture behaviours and values
• Development of full Season IC plan, aligned to key campaigns, initiatives and activations, including relevant and engaging content plans
• Integration of change communications into plans, understanding timelines and impact of changes on various stakeholders
• Responsible for day-to-day internal communications across the Premier League and coordinating with affiliated entities/group companies to ensure consistency, where required
• Crafting clear, creative and timely communications materials that drive awareness, inspire action and resonate with staff, for a variety of IC channels and forums
• Advising senior leaders and ELT members on effective leadership communication and staff engagement
• Working with the People team to support year-round people-related projects, including the annual staff engagement survey and communications from the Chief People Officer
• Developing internal Executive Office communications, including staff presentations, working with relevant team members
• Collaborating with the broader Communications team to consider IC in external campaign plans, and manage reputational/media matters with a staff lens
• Leading internal stakeholder/working groups to set the IC direction, and engaging departmental IC representatives to assist the flow of information
• Managing and evolving core internal communications channels, including the weekly staff newsletter, all-staff updates and digital IC platforms such as Viva Engage
• Developing measurement and analytics for internal communications channels to inform continuous improvement

Requirements

• Experience within a senior internal communications position, ideally within companies which have gone through periods of growth and change
• Proven track record developing and executing creative, strategic internal communications plans, with experience in complex, fast-paced organisations and leveraging brand content and experiences for internal engagement
• Excellent written and oral communication skills – ability to influence at all levels and adapt communications for a range of internal audiences
• Collaborative with the ability to successfully drive projects with minimal guidance
• Demonstrated experience in managing sensitive communications issues involving multiple stakeholders
• Motivated self-starter with a focus on delivery of high-quality materials and attention to detail