Manager, Global Channel Communications

Role Overview

• Develop and execute a global channel communications strategy aligned with business priorities and regional needs.
• Serve as the central point of coordination for partner-facing messaging across programs, launches, campaigns, and initiatives.
• Ensure message consistency, clarity, and alignment across all partner touchpoints.
• Create and manage partner-facing communications, including global announcements and updates, program and incentive communications, and product and solution messaging.
• Adapt messaging for different audiences, regions, and partner routes to market.
• Collaborate closely with channel marketing, product marketing, sales, enablement, and corporate communications teams.
• Act as a trusted communications advisor to global and regional channel stakeholders.

Requirements

• 5+ years of experience in communications, channel marketing, or partner communications.
• Experience supporting global, regional, or partner-led organizations.
• Strong writing and editorial skills, with the ability to simplify complex information.
• Proven ability to manage stakeholders across functions and geographies.
• Excellent project management and organizational skills.
• Use of AI tools actively and fluently across day-to-day work, including developing content and messaging, building and maintaining frameworks, data analyzation, and effective communications.
• Preferred experience in B2B, technology, or channel-driven business models.
• Familiarity with partner ecosystems (resellers, MSPs, alliances).

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives to reduce our environmental footprint.
• Global fitness and trivia competitions to keep our bodies and minds sharp.
• Global wellbeing days for employees to relax and recharge.
• Monthly wellbeing webinars and training to support employee health and wellbeing.