Director, Design

Role Overview

• Serve as the primary user experience leader for the entire product portfolio, defining actionable strategies that unify business, technology, and customer priorities
• Design process independently across multiple workstreams, producing high-quality work at pace
• Conduct and synthesize user research to ground design decisions in real student and customer needs
• Collaborate directly with Product and Engineering partners throughout the development process — not just at handoff
• Build and champion sound design practices across the organization, including documentation, design critique, and quality standards
• Develop and maintain a scalable design system that enables consistency and speed across our product surface area
• Help establish the Product-Design-Engineering collaboration model, including how work is scoped, reviewed, and shipped
• Lead and mentor a small (initially one-person) design team with a hands-on approach, with the responsibility of growing team size, capabilities, and design operations as the product and organization mature
• Advocate for design and user-centricity in cross-functional forums, translating design intent clearly for non-design stakeholders
• Contribute to headcount planning and the long-term vision for design at the company

Requirements

• Bachelor’s degree; higher level degree preferred
• Comfortable operating as an IC — you design, you prototype, you ship — while also thinking strategically about how design functions within an organization
• Proven track record building or significantly maturing design practices at a company; you've done this before and can do it here
• Strong cross-functional collaborator who can influence without authority and earn trust with Engineering and Product partners
• Clear and compelling communicator — you can present design rationale to skeptical stakeholders and make the case for investing in craft
• Experience managing or mentoring other designers; you take the growth of your team seriously
• Ed tech, consumer, or marketplace product experience a plus.

Benefits

• The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills.