Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices
Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences
Prioritizes and decisions recommendations
Supports business case development
Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity
Manages the development, production, roll-out or promotion of digital experiences
Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals
Participates in product-specific marketing initiatives
May participate in client facing activities
As part of the first line of defense, supports risk management, compliance, and audit needs
Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results
Requirements
5+ years of industry-relevant experience
Project Management experience, preferably in banking or financial services
digital product experience
Agile
Web Development
Business Requirements Documentation (BRD)
Data Visualization
Digital User Experience
Employee Engagement
IT Architecture
JavaScript
Wireframing
University / college degree, or comparable combination of education, job specific certification(s), and experience
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service