Supervisor, Clinical Services – OLG Therapy and Wellness

Role Overview

• Leads and supervises daily operations of appointment desks
• Supervises, plans, and organizes operational functions
• Implements policies and procedures
• Works with clinical colleagues to assess and improve procedures
• Trains and develops department staff
• Monitors performance of the operational unit
• Ensures compliance with internal controls and policy guidelines
• Resolves patient complaints courteously and promptly

Requirements

• High School diploma or equivalent
• Bachelor's degree preferred
• 3 years of related healthcare/clinical experience
• Demonstrated leadership or supervisory experience
• Computer skills and dexterity for data entry
• Proficient with Windows-style applications and keyboard
• Effective verbal and written communication skills
• Excellent judgment and conflict resolution skills
• Strong delegation skills

Benefits

• Committed to serve, heal, lead, educate, and innovate
• Paid time off
• Flexible work arrangements
• Professional development opportunities