Sales & Admissions Executive

Role Overview

• Meet and exceed individual targets and KPIs
• Handle bookings, inquiries, and provide advice on EC centers
• Support customers in choosing the right EC products through a consultative sales approach
• Accurately input and manage bookings within EC’s central system, including amendments
• Check availability for courses, accommodation, and special requests across all EC centers
• Follow up on student arrival details, waiver forms, and ensure centers are prepared to deliver a warm welcome
• Handle and resolve customer complaints professionally
• Stay up to date with EC locations, services, and programs
• Liaise with Finance regarding invoicing queries
• Maintain strong awareness of market trends and developments

Requirements

• EFL/ESL Industry experience
• Strong sales skills
• Professional telephone manner
• Excellent written and spoken English
• Ability to understand and process information effectively
• Strong organisational and task-structuring skills
• Customer-focused mindset

Benefits

• Competitive salary
• Flexible working hours
• Professional development budget
• Home office setup allowance
• Global team events