Troubleshoot and resolve Salesforce technical issues and system errors across both instances
Support end users with Salesforce functionality, access, and reporting needs
Monitor integrations and automations for failures or performance degradation
Develop, test, and deploy Salesforce solutions including Flows, Apex, LWC, and integrations
Build and maintain integration between Salesforce and external systems (portals, ERP, third-party platforms)
Develop and maintain reports and dashboards to support operational and leadership needs
Perform system updates and ensure compatibility with Salesforce release cycles (3x per year)
Review and optimize data model, automation logic, and platform governance across both orgs
Support system audits to ensure compliance with security, privacy, and data governance standards
Test and implement Salesforce-delivered upgrades and feature releases
Provide training and documentation to business users on new functionality

Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field.
3 years of experience in Salesforce development
Certified in Salesforce Platform Developer I and/or II
Proven experience with Apex, LWC, Flows, and Salesforce integrations
Experience supporting multiple Salesforce instances or multi-org environments preferred
Familiarity with data migration, portal integrations, and case management configurations
Strong knowledge of Salesforce platform architecture, security model, and release management
Demonstrated proficiency in REST/SOAP APIs, JSON/XML, and web services
Excellent problem-solving, debugging, and technical documentation skills
Ability to work cross-functionally with business stakeholders and non-technical users

Salesforce Developer

Key skills