Marketplace Risk and Compliance Expert

Role Overview

• Responsible for Advanced KYC & Onboarding: Support team conducting deep-dive due diligence on new carriers, shippers, and freight forwarders.
• Help team assess the background of a company to ensure they aren't "phoenixing" (reforming under a new name to hide past bad behavior).
• Fraud Detection & Mitigation: Identify and investigate suspicious patterns such as identity theft, account takeovers, impersonations attempts, etc.
• Monitor for high-risk logistics maneuvers, such as "double-brokering" or hostage freight.
• Spot and analyze new frauds and scams and propose solutions to manage them.
• Behavioral Monitoring: Analyze marketplace interaction data to identify illegit "off-platform" transaction attempts or predatory bidding.
• Audit user reviews and dispute histories to identify systemic behavioral issues.
• Incident Management: Guide Safe Marketplace Specialists in their investigations on reported marketplace "bad actors," providing clear guidelines and recommendations for enforcement actions, such as limitation of rights in the platform, suspension or banning.
• Collaborate with other stakeholders to take decisions on Key accounts and new or difficult situations.
• Collaborate with Product and Engineering teams to patch vulnerabilities discovered during investigations.

Requirements

• Legal degree.
• Analytical rigor: You should have a "detective" mindset, capable of connecting small, seemingly unrelated data points to see the bigger picture.
• Technical Literacy: Experience using CRM tools, data visualization software (i.e. Tableau or other Business intelligence tool), and specialized risk detection platforms.
• Communication: ability to explain complex fraud schemes to non-technical stakeholders and handle sensitive "de-platforming" conversations with internal and external users.
• Domain expertise as a plus: Antifraud experience applied to marketplaces and/or banking
• Experience in Transportation and Logistics : i.e. as a planner or dispatcher
• Familiarity with logistics-specific risks (e.g., cargo theft trends, MC/DOT authority nuances, insurance certificate fraud).

Tech Stack

• Tableau

Benefits

• An excellent career opportunity at a SaaS leading player in logistics.
• Grow and learning opportunities in an international environment.
• The possibility to work in a team but also to work independently.
• Permanent contract
• With a work model hybrid/remote (at least 3 days in the office)