Senior Support Engineer – 3rd Level Support
Austria
Full Time
6 hours ago
$55,356 - $55,357 EUR
No Sponsorship
Key skills
OracleSQL.NETAgileScrumKanbanCollaboration
About this role
Role Overview
- Central point of contact for complex technical issues
- Support for 2nd level support
- Analysis and resolution of problems
- Close collaboration with the Core Products team
- Evaluation of issues and inquiries
Requirements
- Several years of experience with agile working methods (Scrum or Kanban)
- Basic knowledge of SQL/Oracle and database queries
- Experience with .NET-based applications and web services
- Understanding of software architectures
- API knowledge, especially with JSON and XML data formats
- Structured, solution-oriented working style
- Excellent German and English skills, both written and spoken
Tech Stack
- Oracle
- SQL
- .NET
Benefits
- Central office location at Praterstern with a personal workspace
- Partial work-from-home option (hybrid)
- Relaxation room for breaks
- Monthly brunch and team-building events
- Free drinks, fruit and freshly squeezed juices