Support day-to-day account operations across multiple client accounts, keeping projects on track and well-organised
Act as a reliable point of contact for clients on routine queries, with oversight from senior team members
Assist in the coordination of social campaigns from briefing through to delivery, managing timelines, assets, and internal workflows
Draft client communications including status reports, meeting agendas, and contact reports
Help manage and maintain project trackers, budgets, and internal documentation
Support briefing of creative, strategy, and production teams, and chase deliverables to keep work moving
Monitor social platforms, trends, and competitor activity to support client and strategic conversations
Participate in brainstorms and creative reviews, bringing fresh platform knowledge and cultural awareness
Contribute to internal process improvements and ways of working as the team continues to grow

1–2 years of experience in an agency, marketing, or social media environment (internships count)
A genuine passion for social media, digital culture, and the creator economy
Strong organisational skills and an obsessive attention to detail — nothing slips through the cracks on your watch
Excellent written and verbal communication skills, with the confidence to communicate clearly with clients
A proactive, solutions-first mindset — you spot problems early and bring solutions, not just questions
Comfort working across multiple accounts and projects simultaneously in a fast-paced environment
Familiarity with social platforms including Instagram, Snap, TikTok, YouTube, X, and Facebook
A collaborative nature — you're a team player who's happy to roll up your sleeves
An interest in influencer marketing, creator culture, or content strategy (a plus)
Knowledge of gaming, entertainment, or youth culture (a plus)

Highly competitive 30 days' holiday (excluding Federal Holidays, inclusive of the Reset Policy)
Reset Policy – Up to 10 additional non-contractual rest days (subject to policy terms; may be amended or withdrawn)
Birthday Leave – An additional paid day off on your birthday
December Office Closure – Office closed during the holiday period, outside of standard vacation days
Year-End Holiday Shutdown – Company-wide closure; some annual leave may be reserved, with discretionary additional paid leave granted where applicable
AI Fund Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity & Paternity)
Training & Development opportunities

Account Executive

Key skills