Senior Principal Analyst, Quality & Supply Chain

Role Overview

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Requirements

• Bachelor's degree or equivalent experience; Graduate degree preferred
• 8+ years in quality management, supply chain, or related fields in increasingly senior roles.
• Demonstrated experience integrating quality management systems with supply chain operations and business objectives.
• Communication skills as evidenced by prior work experience presenting to or advising senior executives, investors, boards, or industry peers.
• Strong project and time management skills and ability to manage multiple priorities.
• An appropriate bachelor’s degree; a master’s level qualification and professional certification (e.g., ASQ, APICS, Six Sigma) are preferred.
• Significant experience developing, leading, or managing quality management programs, with proven expertise in connecting quality objectives to supply chain strategies and broader business goals.
• Direct experience working with or for a Chief Supply Chain Officer (CSCO) or their teams, or in close partnership with supply chain leadership, to drive quality initiatives that deliver measurable business impact.
• An understanding of key supply chain processes (e.g., S&OP, IBP, Demand/Supply Planning) and how quality management systems support and enhance these processes.
• Experience in one or more of the following: 1) a large end-user organization 2) a consultancy 3) a vendor focused on quality or supply chain technology.
• Excellent writing, presentation, and data visualization skills, with the ability to communicate complex concepts to executive audiences.
• Strong problem-solving skills and an agile, strategic mindset capable of connecting the dots between quality, technology, supply chain trends, and business models.
• Proven ability to engage and advise senior business and supply chain executives, including CSCOs and heads of quality.
• Experience leading or contributing to cross-functional projects involving quality and supply chain teams.
• Confidence and presence in executive-level presentations and discussions.
• Self-motivation, drive, and a strong work ethic.
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
• Demonstrate excellence in research and writing ability
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
• Strong communication skills
• able to explain complex concepts concisely and simply
• Subject matter expertise; comfortable presenting at large and small-scale speaking engagements
• Strong business and financial acumen
• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
• Learning agile and adept with navigating highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively at all levels
• Willingness and ability to travel up to 25% (where applicable)

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options