Define and execute the division’s technology roadmap, with a strong emphasis on AI, ML, and data platforms.
Drive innovation in AI-powered customer capabilities (e.g., personalization, predictive analytics, automation).
Evaluate and integrate emerging technologies (LLMs, generative AI, real-time decisioning systems) into the product ecosystem.
Own the architecture, scalability, and reliability of the AI-driven customer platform.
Ensure high availability, performance, and accuracy of ML models in production.
Lead cross-functional teams across engineering, data science, and ML engineering.
Establish best practices for AI development, including model validation, monitoring, and retraining.
Oversee production environments, ensuring resilience, uptime, and efficient incident management.
Ensure compliance with data privacy regulations and AI governance standards.
Build and scale high-performing teams in engineering, AI, and data.
Collaborate closely with Group CTO, other divisions, and shared services.

10+ years in software engineering, with at least 5+ years in senior technical leadership roles.
Proven experience building and scaling AI/ML-powered products in production.
Strong background in data platforms, distributed systems, and cloud infrastructure.
Track record of leading cross-functional teams (engineering, data science, product).
Deep understanding of AI/ML technologies (predictive models, NLP, recommender systems, or similar).
Strong architectural thinking with a pragmatic, hands-on approach.
Ability to balance innovation with operational reliability.
Excellent communication and stakeholder management skills.
Curious, adaptable, and driven by solving complex problems with data and AI.

Start with a competitive number of annual leave days, increasing as you grow with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Private Medical Healthcare paid by the Company, with an ability to add dependants.
3 additional annual sick leave days beyond the legal requirement, with no medical certificate needed for these days.
Benefit from two Free Fridays each year, limited to one per quarter.
Access to an Employee Assistance Program through TELUS Health.
Parental Support: Additional paid leave to support new parents, with options tailored for maternity and paternity.
Flexible remote work opportunities during the first months of parenthood.
Monthly lunch allowance.
Gym Membership.
Access to leading online learning platforms (such as LinkedIn Learning and Udemy for Business), plus an annual budget for external courses or certifications.
Our office perks include frequent team-building activities in various locations.

Technology Director

Key skills