Communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
Working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
Translating this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team's backlog of work
Partnering with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output
Anticipating and solving complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs)
Delivering against Bank agile team level OKRs
Proactively seeking customer feedback to learn and better understand their needs and requirements
Owning Bank agile team backlog (grooming, prioritization, and refinement)
Maintaining a groomed backlog of user stories; working with the Agile Bank agile team to estimate story size and complexity
Optimizing the flow of value through the multi-Bank agile team Agile environment and managing risks and issues
Taking a strategic view and thinking proactively about the right way to meet objectives
Acting in service of the Bank agile team's needs and goals; offering feedback on work-in-progress
Looking for opportunities for continuous Bank agile team and process improvement
Requirements
Bachelor's degree: OR 4 years of related experience may be substituted in lieu of degree
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
Advanced knowledge and demonstrated use of Process Engineering methodologies
Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
Communicates difficult concepts and negotiates with others to adopt a different point of view.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education assistance