Human Resources Leader – Manager/Sr. Manager

Role Overview

• Provide day-to-day leadership, direction, and prioritization for the HR team.
• Build a high-performing, service-oriented HR function through coaching, feedback, and performance management.
• Assign work, monitor execution, and ensure timely, high-quality delivery of HR services.
• Support capability development and professional growth of HR team members.
• Serve as an escalation point for complex employee relations or compliance issues.
• Model professionalism, sound judgment, and discretion in all interactions.
• Execute people programs in alignment with company strategy and leadership direction.
• Support workforce planning, organizational changes, and talent processes through implementation and coordination.
• Ensure consistency and quality in HR service delivery across the organization.
• Serve as the primary point of contact for employee relations matters, investigations, and performance issues.
• Ensure compliance with federal and multi-state employment laws.
• Partner with external legal counsel on higher-risk matters and implement recommended actions.
• Maintain HR policies, employee handbook updates, and required postings.
• Oversee HRIS, payroll coordination, benefits administration, recruiting processes, and leave management.
• Ensure smooth onboarding and offboarding processes and accurate personnel records.
• Maintain audit readiness, documentation standards, and record retention practices.
• Support operational needs such as reporting and, when needed, sales bid processes.
• Coordinate benefits administration, including open enrollment and vendor communication.
• Support payroll processing and resolve issues as they arise.
• Ensure ACA compliance and required reporting.
• Administer the workers’ compensation program, including claim intake, documentation, and coordination with brokers and carriers.
• Act as the internal coordinator for P&C insurance programs, including workers’ compensation, EPLI, and liability coverage.
• Advise managers on performance management, corrective action, and terminations within established guidelines.
• Support company values and culture initiatives across the organization.
• Execute training programs, engagement efforts, and internal communications as directed.

Requirements

• 8–10 years progressive HR experience
• Strong California employment law knowledge
• Experience supporting multi-location and warehouse environments
• HR certification (PHR/SPHR) preferred
• Handles confidential information with discretion and restraint
• Ability to make sound recommendations without perfect information
• Comfort operating in gray areas while managing legal and people risk
• Maintains composure during conflict, investigations, and executive tension
• Does not escalate situations through tone, defensiveness, or over-processing
• Quickly earns trust with owners, managers, and frontline employees
• Strong listener who can de-escalate employee concerns
• Comfortable implementing decisions they did not personally make
• Knows when to escalate vs. resolve independently
• Organized, detail-oriented, and process-driven
• Demonstrated ability to manage sensitive employee matters with discretion, empathy, and sound judgment

Benefits

Key employee benefitsinclude:

• Health & Wellness: Medical, dental, vision, and often Employee Assistance Programs (EAP).
• Financial Security: 401(k) plans and competitive salaries.
• Paid Time Off: Paid holidays, vacation, sick time, and sometimes birthday time off.
• Work Environment: Hybrid, dynamic work environments.
• Focus on Culture: Emphasizes relationship, integrity, service, and expertise (R.I.S.E. values).