Serve as a subject matter expert for Salesforce Field Service implementations
Design solutions for dispatching, scheduling optimization, mobile workforce, and field operations
Lead discovery sessions to understand client business needs and technical requirements
Design scalable Salesforce solutions across Sales, Service, Experience Cloud, and related platform products
Build or support complex Salesforce implementations, ensuring best practices are followed
Contribute across declarative and programmatic development as needed
Partner with project managers to define scope, estimates, and technical roadmaps
Ensure technical delivery aligns with solution architecture
Guide and mentor junior consultants, developers, and administrators
Provide clear technical documentation and implementation guidance
Act as a trusted advisor to client stakeholders
Present technical solutions and explain trade-offs in a clear, business-friendly manner

Experience with Salesforce Field Service implementations
5+ years of experience designing and building Salesforce solutions
Prior experience in a client-facing consulting or architect role
Strong English communication skills (written and verbal), with the ability to lead workshops and present to stakeholders
Excellent stakeholder management and communication skills
Experience with Salesforce Industry Clouds (e.g., Health Cloud)
Experience with OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures)
Previous Salesforce Developer experience (Apex, Lightning Web Components, integrations)
Salesforce Architect certifications (Application Architect or System Architect)
Familiarity with AI tools to enhance productivity and problem-solving
Salesforce Field Service Consultant certification

Senior Technical Consultant – Salesforce Field Service

Key skills