Key skills
CRMCommunication
About this role
Role Overview
- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
- 3+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English.