Danish Customer Support Advisor

Role Overview

• Assisting customers via phone, email, chat, and social media
• Handling pre-sales questions and basic technical troubleshooting
• Adapting the brand's 'voice' to provide a helpful, human experience
• Escalating complex issues to higher-tier support when needed

Requirements

• Native Danish speaker
• English B2 level
• Technical support experience or background in troubleshooting (preferred)
• Strong communication skills
• Ability to stay organized while working remotely

Benefits

• €7.23 net meal allowance per working day
• Relocation support with flight reimbursement
• Option of a room in a shared apartment for €280/month (deducted from payslip)
• Health Insurance included after 6 months of employment
• Permanent contract (CDI) with a 3-month trial period